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Communications and Outreach Manager
Part-time (4 days a week)
The Communications and Outreach Manager role supports Volunteer New York!’s efforts to increase, broaden and deepen awareness of Volunteer New York! in the community. Specifically, the Communications and Outreach Manager divides their time between outreach to our nonprofit partners, future volunteers, and our extended community of current and past volunteers, community supporters, and stakeholders. One important goal of this role is to raise community awareness for the inclusion of diverse populations, specifically those with intellectual or developmental disabilities (IDDs) through support of our RISE program.
The role requires the ability to manage multiple, concurrent projects and initiatives while maintaining a positive attitude and energy. Ideal candidates will do well speaking in front of a variety of audiences including agency staff, youth, older adults, individuals with intellectual or developmental disabilities, and working professionals. Knowledge of Westchester, surrounding communities, and experience as a volunteer is preferred.
  • Be a key member of the marketing team that helps to inspire volunteerism, achieve mobilization goals, and increase awareness of Volunteer New York!’s events, campaigns, and programs
  • Develop, curate, and regularly share engaging content across Volunteer New York!’s social media platforms and blog, maintaining a unified voice across different channels that engages target audiences and supports organizational program and marketing goals
  • Draft collateral materials, e-blasts, and occasional press releases
  • Share events on community calendars
  • Take photos and capture video at events, as needed
  • Collaborate with Director of Communications to maintain content and communications calendar
  • Stay up-to-date with current technologies and trends in social media, design tools, and applications
  • Review analytics and create reports on key metrics
  • Complete special projects as assigned by the Director of Communications.
Volunteer Outreach
  • Deliver presentations to prospective volunteers
  • Attend and distribute Volunteer New York! information at select fairs and community events, such as expos and internship fairs, healthy day fairs or local street fairs
  • Manage street team volunteers to support collateral distribution
  • Identify, develop and facilitate relationships between community partners to support outreach and communication goals
Nonprofit Outreach
  • Meet with nonprofit partners to learn about their volunteer needs
  • Maintain active communication and information flow with RISE program manager who overseas program for people with IDDs
  • Keep excellent records of all outreach activities
  • Input all contacts into a Salesforce database and document all referrals made in the online system
  • Excellent copywriting, editing, and verbal communications skills
  • Initiative! Passion about community, volunteerism, and increasing the awareness of Volunteer New York! programs and services
  • A love for social media and online community engagement. 2-4 years of experience maintaining a nonprofit or branded social media presence/online group is a plus
  • Experience with Microsoft Office; Adobe Creative Suite/Canva (or equivalent photo and video editing software); Editing HTML/WYSIWYG; and Constant Contact (or equivalent email marketing platform)
  • Experience with Hubspot (or a comparable marketing automation platform) is a plus
  • A diplomatic and collaborative approach to working on time-sensitive issues with diverse groups of individuals
  • The ability to communicate with followers in a way that builds community and camaraderie, responding to comments, inquiries, and direct messages in a timely manner
  • A strong sense of aesthetics and graphic design is preferred
  • Outstanding interpersonal skills; can relate effectively to a broad range of volunteers, staff, and community leaders
  • Personal qualities of integrity, credibility, and a commitment to the mission of Volunteer New York!
  • Spanish fluency is a plus
  • Representational/public speaking and tabling skills or experience
  • Excellent organizational skills
  • Ability to manage multiple tasks and meet deadlines
  • Knowledge of Salesforce or other database is a plus
  • Flexibility and ability to work evenings and occasional weekends (approximately 1-2 nights/weekends scheduled as needed, per month)
  • Access to a car and a valid driver’s license
  • Fully vaccinated for COVID 19
  • Ability to lift 20 pounds
  • Sense of humor
Schedule: Part-time, 28 hours per week.
Compensation: Compensation paid on an hourly basis: $20/hr. to $22/hr. depending on experience.
Supervisor: Director of Communications
To Apply: Send resume and cover letter to Tony Fasciano, Director of Communications at with “Communications and Outreach Manager” in the subject line.
About Volunteer New York!

Volunteer New York! is a one-stop resource devoted to increasing volunteerism in Westchester and our surrounding communities. Our core mission is to inspire, mobilize, and equip individuals and groups to take positive action to address pressing challenges, support nonprofits, and strengthen the quality of life in our community. We believe in volunteerism and community.

For over 70 years, Volunteer New York! has evolved to meet the changing needs in our community, creating initiatives in collaboration with the business community, expanding services to engage volunteers of all ages, and expanding its online outreach to make it even easier for people to get connected. Through organized volunteer projects, as well as by connecting individuals to nonprofit organizations, Volunteer New York! helps people take action to strengthen the quality of life in their community.
During the past year alone, Volunteer New York! inspired over 37,100 volunteers in Westchester, Putnam, and Rockland counties who contributed over 388,000 hours of service valued in excess of $13.7 million. Volunteer New York! prides itself on a culture of excellence and was recently recognized, for the 10th year in a row, as a Top-Rated Nonprofit.
If you are interested in collaborating with us and/or have ideas of ways we can work together to create a greater positive local impact, please contact us today.
[updated 09-13-2022]