To provide administrative support in the Greenwich, CT office of our Metro NY Chapter by answering phones, greeting visitors and assisting with various administrative projects.
This position is only available to applicants 16 years of age and older.
Please note: Receptionists are now needed in our Greenwich, CT office
To provide administrative support in the Greenwich office by answering phones, greeting visitors and assisting with various administrative projects.
Assisting with administrative projects
Interacting with clients both in person and on the phone
At least one 4 hour shift per week; more preferred.
Shifts are from 9AM-1PM and 1PM-5PM
Flexible shifts available!
Previous experience in a busy office setting
Previous experience answering phones
Basic computer knowledge (Email, Looking up information on the Internet, light word processing)
Excellent telephone etiquette
Ability to multi-task
Orientation to the American Red Cross
Orientation to reception duties
shadowing of current reception volunteer
Welcome prospective volunteers and process new volunteer applications
Monitor new applications submitted in Volunteer Connection, our online volunteer management system
Call and email prospective volunteers to remind them to complete all application steps in the intake path. Ensure communication is maintained early and often with new applicants
Track all communication with prospective volunteers in Volunteer Connection
Provide technical assistance for Volunteer Connection to prospective volunteers
4-8 hours per week
Broad understanding of the American Red Cross and it's opportunities for volunteer service (training provided)
Enthusiastic about American Red Cross programs
Ability to work with computer databases (training provided)
Comfortable making phone calls to volunteers
Previous experience with customer service is a plus
Volunteer Intake Processing Center Lead; Regional Volunteer Services Offices
Length of Appointment
6 months, renewable
Opportunities to work in a face-paced and professional environment.
Working with deadlines and specific timelines
Hone and develop interview skills
Experience towards working with Event Based Volunteers and Staff Services on Disaster Relief Operations
Orientation to the American Red Cross
Online training provided by a virtual team in Volunteer Intake and Screening processes and procedures
Volunteer Connection Orientation
To ensure the intake process is accomplished in a timely manner and provide an excellent experience for all new volunteers joining the American Red Cross
Whether it's a local single-family fire or a state-wide hurricane, the Red Cross is on the scene providing emergency care and comfort to both victims and emergency workers. The Red Cross Disaster Action Teams are available 24 hours a day, 365 days a year, helping families and individuals get back on their feet after a major or minor natural disaster.
Emergency assistance may include temporary housing, food, clothing, basic household furnishings, help with health care needs, and referrals to other agencies. During large disasters, volunteers are needed to work in shelters and on mobile kitchens, conduct damage assessments, provide medical care and crisis intervention and more.
Committed Disaster Reponders are needed in the following areas;
How to volunteer
If you are interested signing up as a volunteer, please register on our website (www.redcross.org/ny/new-york/volunteer).
For volunteers under 18 - Join a Red Cross Club
The American Red Cross Greater New York Region’s multi-faceted Youth and Young Adult Services program comprises Red Cross High School and Campus Clubs organized at high schools, colleges and universities throughout the region.
Being a Red Cross High School or Campus Club member builds character and provides the tools and experience needed for attaining strong leadership, communication and community service skills. By interacting with those in need, Red Cross youth volunteers establish a sense of awareness and personal achievement while developing these skills.
Additionally, Club members are encouraged to become permanent members of the American Red Cross Greater New York Region as they grow within the organization and take on increasing levels of responsibility.
Click here to join a Red Cross Club today!
Whether it's a local single-family fire or a state-wide hurricane, the Red Cross is on the scene providing emergency care and comfort to both victims and emergency workers. The Red Cross Disaster Action Teams are available 24 hours a day, 365 days a year, helping families and individuals get back on their feet after a major or minor natural disaster. Emergency assistance may include temporary housing, food, clothing, basic household furnishings, help with health care needs, and referrals to other agencies. During large disasters, volunteers are needed to work in shelters and on mobile kitchens, conduct damage assessments, provide medical care and crisis intervention and more.
**COMMITTED DISASTER RESPONDERS WILLING TO BE ON CALL AT LEAST ONE WEEK/MONTH ARE NEEDED IN THE FOLLOWING AREAS: GREENWICH, CT, WESTCHESTER, ROCKLAND, PUTNAM, SULLIVAN AND ORANGE COUNTIES IN NY STATE**
Furniture Sharehouse is creating a network of special volunteers willing to do "last minute" furniture pick-ups in their community -- kind of a "Furniture SWAT Team". People often call to donate furniture but either don't meet minimum pick-up requirements or cannot wait until the next available pick-up date, so that much-needed furniture gets discarded. Volunteers are needed who have access to a pick-up truck, large van or other hauling vehicle who would be willing to take 1-2 calls per month to go to a donor's home and pick up a couple of pieces of furniture and take them to the warehouse at the Westchester County Airport.
-Evaluates needs, provides services and maintains records for clients.
-Follow up telephone calls to clients
-Refer Clients to community resources
-Perform Fiscal Reviews on Client Cases
-Conduct final reviews and close Cases
-Good Listening Skills
-Patience and understanding when working with individuals from diverse backgrounds
-Good organizational skills and attention to detail
-Good Oral and Written Communication Skills
-Bi Lingual a Plus
Extensive Training Provided for all vols! Come join this important team-can work remotely as well!
Must willing to come to Hawthorne, NY or Middletown, NY office at least once per week for 2-4 hrs for training and on going mentorship. Must be willing to devote approx 4-8 hrs/week volunteering.