Opportunity Details

Disaster & Emergency Services
Families, Low-Income Communities, People with Health-Based Concerns

Age Minimum (with Adult): 18+, Minimum Age:18+

Client Services Caseworker

The American Red Cross Metro New York North Chapter is seeking a volunteer Client Services Caseworker to help evaluate the chapter's needs, provide services, and maintain records for clients. This is a remote/virtual position, and extensive training will be provided via video conferencing. Volunteers must be willing to devote about 4-8 hours per week.


  • Making follow-up telephone calls to clients
  • Referring clients to community resources
  • Performing fiscal reviews on client cases
  • Conducting final reviews and closing cases


  • Good listening skills
  • Patience and understanding when working with individuals from diverse backgrounds
  • Good organizational skills and attention to detail
  • Good oral and written communication skills
  • Bilingual not mandatory, but a plus!
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Express Interest

Volunteers needed through 5/29/2020

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